![]() ![]() ![]() The level of unprofessionalism and lack of transparency & communication from the company is beyond my understanding. PODS U-Pack is a great option for those looking to use a self-service mover on a budget. I hired 1-800-PACK-RAT over PODS in early 2022 because. As of today (12/27), my partner and I are still without our stuffs living day to day with minimal necessity. 4.7/5 GET MY QUOTE Save 50 off my move Our Rating: Most Affordable 3.8/5 GET MY QUOTE Book my move today Our Rating: Best Customer Service 4.2/5 GET MY QUOTE 85 Rates in 30 seconds Our Take on U-Pack vs. If youre researching moving options, youve probably come across 1-800-PACK-RATs storage containers. Compare MyWay to PODS, PACK-RAT, Self Storage and Truck Rental Deliver up to 4 boxes for ONE reasonable trip charge, YES Use forklift to place boxes where. PODS to compare each company’s services, pricing, and benefits and learn which provider is best for your self-service move. Not only are you planning how to get your family and items to your new location, but you also have things like a new house, a new job, and a new start on your mind - so let us help you 1-800-PACK-RAT is the perfect choice for your long-distance moving partner. I was told that the initial driver backed out on the contract and that they are still trying to find a new driver. Compare moving and storage containers and portable storage delivery services using the chart below. I reached out to the manager and received a text message from him stating that I needed to reach out to the customer service as the truck didn't arrive at the local facility in Auburn? After cancelling the movers and calling the customer service & the dispatcher department (?), I found out that the container never left the facility in Rochester. Compare PODS to MI-BOX, 1-800 Pack Rat and U-Pack. Lo and behold, I didn't hear from anyone including a driver on 12/19 until 8 am. I was taken aback but agreeable to rescheduling. Early morning of 12/17, I received a call from a manager at the local facility in Auburn, WA stating that the truck broke down on the way and needed to reschedule the delivery for the following Monday (12/19) between 7:30 am and 8 am. ![]() I also scheduled movers to come in on 12/18. My partner and I were informed that the scheduled delivery date was 12/17, which was confirmed with a several customer service representatives in the following days. I recently moved to Bellevue, WA from Rochester, NY paying the company in full once the initial delivery of my container completed after it was picked up from storage unit and dropped off at the local facility in Rochester. ![]()
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